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Practical advice and expert perspectives on technology challenges facing modern businesses.

Artificial Intelligence

Microsoft Copilot Cowork: What a Cloud AI Agent Means for Your Business

Copilot Cowork is Microsoft's new cloud agent for complex, multi-step work across Microsoft 365. It is powered by Anthropic's Claude, runs in your tenant, and is auditable via Purview. Here is the business lens, and what to get right first.

Iain Godding

10 Jun 2026

ChatGPT vs Claude vs Gemini vs Copilot: Which AI Plan Is Best for UK SMBs?

An MSP's pragmatic comparison of the four main paid AI plans (ChatGPT Plus, Claude Pro, Google AI Pro, Microsoft 365 Copilot) and which combination actually fits a UK small business.

Iain Godding

10 Jun 2026

Artificial Intelligence

WWDC 2026 for Business: What Apple's AI and Security Updates Mean for Your Team

The headlines are Siri and parental controls, but if your team uses iPhones and Macs for work, WWDC 2026 raises real questions about device strategy, an agentic password-changing feature, and ecosystem lock-in. Here's the business lens.

Iain Godding

9 Jun 2026

Artificial Intelligence

Copilot to Autopilot: What Microsoft Scout Means for Your Business

Microsoft's new 'Autopilot' agents act on their own, reading files, running commands, even using your browser. Here's what Microsoft Scout means for your business, and the cost and governance questions to ask before you switch it on.

Iain Godding

9 Jun 2026

Cyber Security

Insurance is now the UK's fastest-growing identity fraud target. Here's why, and what to do about it.

Our analysis of eight years of Cifas data found that insurance identity fraud has surged 290.5% since 2017, against a sector-wide average of 38.7%. Insurance is now the fifth most common identity-fraud category in the UK, and growing faster than any of the four ahead of it. Insurance Business Magazine, Express and MSN covered the headline finding this week. This article is the longer story behind the data, including what we think is driving the surge, what businesses can do about it, and what consumers should do to protect themselves.

Iain Godding

31 May 2026

Cloud Telephony

What Is an Inflection Point? Definition and Business Impact

An inflection point is a critical moment when a business or market shifts direction fundamentally. Learn what it means, why it matters, and how to spot one.

Iain Godding

17 May 2026

IT Support

IT Support Services for UK Businesses | Inflection Point

Complete IT support for growing UK businesses. Managed services, cyber security, cloud solutions, and 24/7 helpdesk support tailored to your needs.

Iain Godding

17 May 2026

Cyber Security

Top 3 Cyber Security Threats Facing SMEs in 2025

The 3 Biggest Threats to Your Business Right Now and How to Get Ahead of Them As a business leader, you’re constantly balancing priorities; growth, staff, service delivery, customer experience. But there’s one area that’s often overlooked until it’s too late: cyber security.

Iain Godding

28 Jul 2025

Cyber Security

What is Shadow IT and How Does It Impact Your Business?

Shadow IT: The hidden risk lurking in your business We all know that person in the office who just gets things done, whether that means using their personal Dropbox to send a file quickly, spinning up a free tool to manage a project, or starting a WhatsApp group to organise a team meeting. Sounds pr

Iain Godding

16 Jun 2025

Cyber Security

Why You Should Only Buy and Download from Reputable Suppliers

Why You Should Always Buy and Download from Reputable Suppliers In a world of cheap deals and “free” downloads, it’s tempting to cut corners when buying software or hardware. But what seems like a small saving can cost your business far more in the long run. From malware to data br

Iain Godding

26 May 2025

Cyber Security

Phishing Clicks Have Tripled: How To Protect Your Business

Phishing Scams Are Evolving: Is Your Business Prepared? Imagine this: your team is working hard, navigating the web, and handling daily tasks. But behind the scenes, cybercriminals are becoming more clever, and phishing scams are getting harder to spot. The number of employees clicking on phishing l

Iain Godding

23 May 2025

Cyber Security

How to Create a Strong Password and Protect Your Business

How to Create a Strong Password and Improve Your Business Security Weak or reused credentials remain one of the most common entry points for cyber criminals – and yet, many businesses still overlook the importance of a strong password. Without one, attackers can gain access to your systems, st

Iain Godding

28 Apr 2025

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