Technology that Protects Client Confidentiality

It covers the everyday running of your technology, keeping laptops, email and servers working and fixing problems quickly, plus the extra obligations that come with practising law. That means protecting client confidentiality, supporting your case management system properly and being able to evidence your security controls when a client or the SRA asks.

Yes. We learn the legal software your firm depends on so we can support it properly, rather than leaving you to deal with the vendor alone.

Support fixes things when they break. A managed service runs your technology for a monthly fee, so it's monitored, patched and secured before anything breaks, and someone is thinking a year ahead on your behalf. Most firms we work with are on a managed service, which is what our managed IT services cover.

We combine email security, strong authentication and staff training to reduce the risk, and we help you put verification steps around payments and bank-detail changes.

We're not legal compliance advisers, but we make sure your technology supports your obligations, from protecting client data to evidencing the controls behind schemes like Lexcel and Cyber Essentials.

Yes. Most of the technical evidence an assessor or a client questionnaire asks for comes out of your IT setup, so we document what's in place and give you answers you can use rather than a technical export you have to interpret first. We hold ISO/IEC 27001:2022 and Cyber Essentials Plus ourselves, so we've been through the process from your side of it.

Yes. We set up secure access to your systems from any office or home, so your team can work wherever they need to without putting client data at risk.

That's what the monitoring and the response times are for. We watch your systems 24/7 and our average response time in business hours is under 30 minutes, and we know a delay in a legal practice isn't the same as a delay elsewhere. Tell us your critical dates and we'll plan around them.

It usually works out as a monthly figure per user, shaped around what your firm actually needs rather than a fixed package. A short discovery call is the quickest way to get an accurate number, and that conversation costs you nothing.

Less difficult than most businesses expect. We take over in stages so nothing goes dark, plan around your calendar, and handle the conversation with your outgoing provider if you'd rather not have it.

Yes. Plenty of firms keep an internal IT manager and use us for out-of-hours cover, specialist projects and the strategic thinking. That's what our co-managed IT service is for.

Yes, and it's one of the more common jobs we're asked to do. Plenty of firms are still running a server in a cupboard that's overdue for replacement. We plan the move so your case management, documents and email come with you and your team keeps working while it happens. See cloud enablement.

Both. Most support is remote because that's the fastest way to fix something, and we visit for new office setups, hardware work, training and the conversations that go better in person.

We mainly support organisations from around 10 to 500 staff, so that covers everything from a small practice to a firm with several offices. We work across legal, fintech, construction, renewables, charities and professional services.

It starts with a short discovery call. We learn about your business, point you to the best first opportunity and suggest a practical next step, with no obligation.