IT Support in Oxford

No. We're South West based with UK-wide reach, and we'd rather be straight about that than claim a local office. Most support is remote with an average response under 30 minutes, and we travel to Oxford for projects, hardware and planning sessions.

With access controls that limit who can see what, encryption, multi-factor authentication, monitored endpoints and clear processes for sharing with collaborators, which is usually where the real exposure sits. We also help you evidence all of it when an investor or partner runs due diligence.

That's a good fit for how we work. We'd rather build something that carries you through the next funding round than something that only just copes today. Our IT consultancy and fractional CTO services are built for that stage.

It makes things easier, if anything. Access is far better than central Oxford, and those campuses are where a lot of the county's employment actually sits. We treat them as their own thing rather than as an Oxford postcode.

OX1 to OX5 across the city and Kidlington, plus the science and business campuses in OX11, OX12, OX13 and OX14, and the county towns from Bicester and Banbury to Witney, Thame and Wallingford.

Our average remote response is under 30 minutes, and monitoring means we pick up plenty of issues before you notice them. For work that needs someone on site we agree a visit with you rather than quoting a blanket arrival time, because honest scheduling beats a promise we might miss.

Pricing starts from £39 per user per month and scales with what you actually need. There's no per-ticket charge, so nobody in your team hesitates before asking for help. Send us your headcount and a rough picture of your systems and we'll come back with a costed proposal.

Less painful than most people expect. We document what you've got, take over in stages so nothing goes dark, work around your busy periods, and handle the conversation with your outgoing provider if you'd rather not have it. Most staff notice a new number to call and little else.

Yes, that's a large part of what we do. We become the IT department, and we explain decisions in plain English so nobody needs a technical background to sign them off.

Yes. Plenty of clients keep their own people and use us for out-of-hours cover, specialist projects and the strategic thinking, which stops one person carrying the whole business. That's what co-managed IT is built for.

Mainly 10 to 500 staff. Below that we can usually point you to something more proportionate, and above that we'd want a proper conversation about whether we're the right fit.

Yes. We put the technical controls in place and support you through certification. We hold ISO/IEC 27001:2022 through UKAS and Cyber Essentials ourselves, so we know what an assessor wants to see. See cyber protection and compliance.

Yes, and it's one of the more common reasons businesses call us. We document your controls and give you answers you can submit, rather than a technical export you have to translate first.

We monitor around the clock, and out-of-hours support is available where your business needs it. If you run shifts, weekends or overnight operations, tell us and we'll build cover that matches rather than selling you a nine-to-five service with an emergency number.

A short discovery call. We learn how your business runs and where technology gets in the way, then tell you plainly what we'd change. No obligation and no cost to that conversation.