Iain has over 25 years’ experience delivering large-scale technology programmes across public and private sectors. As our MD he brings this enterprise-grade IT expertise to SMEs in the South West in a way that’s accessible, scalable, and commercially valuable.
A champion of innovation, he’s at the forefront of applying AI and automation to help clients streamline operations, improve decision-making, and unlock new value.
Iain has built a culture that prioritises innovation, service excellence, and long-term client partnerships, helping businesses of all sizes achieve more with technology.
Outside work, Iain advises growing businesses as a board member and non-executive director.
Recommendations
What Iain is reading, listening to, and learning from
Book
Darts Finishing Mastery
by Jim Chatterton
“My 2026 obsession is to get better at darts!”
Have a look
Book
Feel-Good Productivity: How to Do More of What Matters to You
by Ali Abdaal
“Productivity is so important when leading a business.”
Have a lookAreas of expertise
Technology Leadership NED
Certifications
MCSE ITIL Agile OSCP
Tools I rely on
Copilot Claude Code Outlook Microsoft ToDo Obsidian VSCode Emacs
Conversation starters
Ask Iain about…
EOS Leadership ChatGPT Claude Copilot GTD Darts Anything Technical AI Automation
Quickfire
Get to know Iain
How many 180s so far this year?
15 and counting!
How has EOS improved Inflection Point?
More accountability, clearer strategy and vision, faster growth.
From the blog
Written by Iain
The latest insights and thinking Iain has shared on the Inflection Point blog.
Artificial Intelligence Copilot Cowork Pricing: What It Really Costs, and How to Control It
Copilot Cowork is now generally available and bills per use in Copilot Credits, on top of your Microsoft 365 Copilot licence. What it costs, why the bill is hard to predict, and how to keep it under control.
Iain Godding
24 Jun 2026
Co-Managed IT In-house, outsourced, or co-managed: the right IT model for your UK SME in 2026
Most UK SMEs frame the IT decision as a binary: hire an in-house IT manager, or outsource the lot to an MSP. There is a third model that fits more businesses than either, and most internal IT decision-makers don't know it has a name: co-managed IT. Your internal IT person (or 2-3 person team) keeps the parts of the job they're best at (user support, business knowledge, vendor relationships) and an outsourced partner takes the parts they can't realistically do solo (24/7 cover, deep cyber-security operations, specialist projects, after-hours escalation). Below: the honest maths for all three models for a 20-100 user UK SME, when each one wins, and what a working co-managed split looks like in practice.
Iain Godding
17 Jun 2026
Cyber Security The UK SME ransomware playbook 2026
If a UK SME gets hit by ransomware tomorrow, the difference between a 2-day disruption and going out of business is a written playbook, run before the incident, by people who know what to do. Most SMEs don't have one. This post is the implementer's view: what to do in the first 60 minutes (detect, contain, preserve evidence), the first 24 hours (notify, scope, communicate, recovery start), and the first 30 days (full recovery, post-incident review, insurance and regulatory steps). Plus the honest position on the question every owner will ask within an hour of the first encrypted file: do you pay?
Iain Godding
16 Jun 2026
Cyber Security Cyber Essentials Plus 2026: a UK SME implementer's guide
Cyber Essentials Plus is now the price of doing business with the UK public sector, most professional-services tenders, and an increasing share of B2B insurance applications. Cyber Essentials is a self-assessment. Cyber Essentials Plus is an external audit, and that's where most UK SMEs fail on first attempt. This post is the implementer's view: what CE+ actually costs in 2026 (between £1,000 and £8,000 to certify the first time, depending on the size of the remediation project that gets you there), how long it actually takes (8 to 16 weeks the first time, 2 to 4 weeks for the annual renewal), and the seven things assessors will hammer on. From a firm that holds CE+ and runs the certification annually for dozens of UK SME clients.
Iain Godding
16 Jun 2026
Microsoft 365 5 Microsoft Copilot tips most UK SMEs aren't using, and the compliance question Microsoft's PM didn't have to answer
Mike Tholfsen, a senior Microsoft 365 PM, just published a tour of five Copilot Chat features most people miss: the model picker, Pages, the Researcher agent, Notebooks and the Prompt Gallery. All five are real productivity wins. None of them are obvious from the default Copilot screen. This is the implementer's view from someone who deploys Copilot for a living: how to use each, and the compliance, data-scoping and governance question that needs to be asked before the team comes to rely on them. Pairs with our post on the 5 Copilot agents most UK SMEs aren't using from yesterday.
Iain Godding
13 Jun 2026
Microsoft 365 Microsoft Copilot Chat: 5 agents most UK SMEs aren't using, and the licensing and governance reality to fix first
Pragmatic Works AI Academy ran a useful tour through five underused agents in Microsoft Copilot Chat: SharePoint List, SharePoint Admin, SharePoint Page, Microsoft 365 Admin and Microsoft Forms Surveys. Worth knowing. But the more useful question for a UK SME paying £28+ per user per month for Copilot is: do you actually have the licence tier that unlocks these agents, who is allowed to invoke them, and what shows up in your audit log when they do? This post is the implementer's view, with the governance, licensing and Cyber Essentials Plus implications the source video doesn't have room for.
Iain Godding
12 Jun 2026
More from the team
Keep exploring
Got a question for Iain? Let's talk.
Drop us a note and we'll connect you with Iain directly.
Get in touch