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Client reviews

Don't take our word for it

Most of these come from the people who ring our helpdesk on a Tuesday morning, not the people who signed the contract. That's the review we care about.

92%

Five-star reviews

36

Industries

2021

Reviewing since

4.8

TrustScore from 174 reviews on Trustpilot

  • 5 star 160
  • 4 star 12
  • 3 star 0
  • 2 star 0
  • 1 star 2
Read them all on Trustpilot

In their own words

The people who chose us

Directors, founders and IT leads on what changed once we took over their IT.

Novia Global

Inflection Point have been professional, and caring to work with. I feel like they are on our side and genuinely want what is best for Novia Global - that runs right through their team, from management to every Helpdesk employee.
Dave GarwoodIT Director
Read the Novia Global case study

More client stories

  • Snape Contracting

    Over the last year and a half it has been so positive working with Inflection Point. There are times when I would have been really stuck if I did not have their input. And with technology changing so quickly, it is reassuring to have them as our own experts who can keep us updated on new developments and advise on the right strategy.
    Darryl HawkinsManaging Director
    Read the case study
  • Jamie's Farm

    The strategic aspect of Inflection Point's service has been really important to us here at Jamie's Farm, and I did not even realise this when I went to market.
    Dom KooleHead of Operations
    Read the case study
  • ChalkHill Blue

    Our move to Inflection Point just over 18 months ago has been one of our best decisions. Sure they provide us with our 365 licenses and 24/7 support but more importantly they have become a real "growth partner" helping us devise our IT strategy and maximise productivity & efficiency via our various software licenses. We have no hesitation in recommending them to our clients.
    Chris SpratlingOwner
  • Claire Calder Consultancy

    The service as always was excellent. Fast response on the phone and someone very capable who was able to access my computer and sort out my hitch. Thank you Inflection Point for your support.
    Claire CalderManaging Director
  • CCH Solicitors

    Having been involved with these guys since 2008 we could not be more satisfied with the level of service and support they have provided us since day one. They have completed full system upgrades on more than one occasion over the years, networking our branches together, assisting and supporting us every step of the way without issue. The service is superb.
    Joanne BeswickOffice Manager
  • Acquirz

    We've been using Inflection Point as our MSP for six months now, and as well as significantly upgrading our infrastructure to enable us to meet infosec onboarding requirements with our clients, any IT issues we have across the teams are handled very effectively and efficiently. We cannot recommend them highly enough as a MSP partner, both on a tactical level and also strategically as they help us transform as we grow.
    Russ WilmottFounder

What comes up

Fast, and on first-name terms

We read every one. 56% of our Trustpilot reviews mention how quickly we responded, and a lot of them thank an engineer by name.

  • 17 mentions

    Josh

    “Josh did a great job!”

    Priya, Social Enterprise

  • 14 mentions

    Joe

    “Joe replied promptly and solved the issue quickly.”

    Irena, Energy

  • 4 mentions

    Paul

    “Joe and Paul are very helpful and have some "extra tipps" to help too!”

    Marcus, Business Services

  • 4 mentions

    Duncan

    “Duncan's service, knowledge and attitude were excellent.”

    Martin, Healthcare

Verified on Trustpilot

Every review, unedited

Newest first, low scores included. Each links back to the original on Trustpilot.

Showing 12 of 174 reviews

  • October 2026
    No problems with the request other than 24 hours to create an account seems a bit on the long side

    Verified customer

    Community Care

    View on Trustpilot
  • October 2026
    Access requested approved granted and solved in less than 5 min

    Verified customer

    View on Trustpilot
  • October 2026
    Fast response to my request.

    Verified customer

    View on Trustpilot
  • September 2026
    Very helpful. They were able to resolve the issue and retrieve the information we needed from a Teams spreadsheet. The only downside was that it took a couple of hours to get a response, but once they got in touch, the issue was dealt with quickly and efficiently. Overall, very good service.

    Verified customer

    Construction

    View on Trustpilot
  • September 2026
    Really helpful service from Josh across two calls to sort out a storage problem. Fast and friendly.

    Leslie B.

    Marketing

    View on Trustpilot
  • September 2026
    Quick resolution and response time
  • September 2026
    Fast and helpful support

    Verified customer

    View on Trustpilot
  • September 2026
    Great assistance from Duncan at Inflection. response time was fast and helpful

    Tom C.

    Manufacturing

    View on Trustpilot
  • September 2026
    Joe got Outlook registered to my phone very quickly and smoothly.

    Verified customer

    Medical Equipment

    View on Trustpilot
  • September 2026
    Prompt Solution Provided

    Verified customer

    View on Trustpilot
  • August 2026
    It was quick and clear.

    Verified customer

    Social Housing

    View on Trustpilot
  • August 2026
    Prompt service, easy to follow instructions and a check to make sure everything complete as I required. Cant fault.

    Alistair B.

    Manufacturing

    View on Trustpilot
  • August 2026
    Always quick responses and very quick resolution of tickets. Team have always been very friendly, knowledgeable and helpful.
  • August 2026
    Swift response

    Verified customer

    View on Trustpilot
  • July 2026
    Great experience with Inflection Point. Iain and the team have been amazing at supporting both our businesses with IT support. The response time is super fast and the service is impeccable. I would recommend to anyone looking for an outsourced managed IT service provider.

    Matt H.

    Product and Marketing Director · Legal

    View on Trustpilot
  • July 2026
    I am new in my role and these guys have been immensely helpful in resolving some issues for me. The communication has been spot on and my downtime was minimal.
  • July 2026
    Quick to answer the call and resolve the query

    Hannah L.

    Renewables

    View on Trustpilot
  • July 2026
    Fast and proper action was made
  • June 2026
    Very quick and efficient support, made it all so easy! thank you!

    Verified customer

    Charity

    View on Trustpilot
  • June 2026
    Response time, service and solution. All was excellent.

    Verified customer

    Renewables

    View on Trustpilot
  • June 2026
    Nothing to improve in this case Issue was completed very quickly along with good communication thanks

    Carl J.

    Social Housing

    View on Trustpilot
  • June 2026
    Good and quick support from Josh. Many thanks.

    Verified customer

    View on Trustpilot
  • June 2026
    Extremely helpful, reliable and friendly. They go above and beyond.
  • June 2026
    Speedy response.

    Manuel F.

    Green Energy

    View on Trustpilot
  • June 2026
    Good experience

    Verified customer

    Renewables

    View on Trustpilot
  • June 2026
    Very friendly, happy to help, communication was brilliant.

    Michael

    Peripatetic Manager · Healthcare

    View on Trustpilot
  • May 2026
    Solution, service and response time was really great

    Sisini S.

    Applications Scientist · Chemicals Tech

    View on Trustpilot
  • May 2026
    very helpful

    Alina

    Training & Education Assistant · Healthcare

    View on Trustpilot
  • April 2026
    Thank you guys :)

    Andrea

    Finance Processing Assistant · Social Housing

    View on Trustpilot
  • April 2026
    Iza was such a help, thank you!

    Hannah

    Healthcare

    View on Trustpilot
  • April 2026
    Request was completed and done so promptly.

    Yvette N.

    Transactional Finance Team Lead · Renewables

    View on Trustpilot
  • April 2026
    Super quick turn around! A whole bunch of my files disappeared and Josh had them restored for me within the afternoon.

    Marina

    Customer Operations Team Leader · Fin Tech

    View on Trustpilot
  • April 2026
    very polite and helpful gentleman assisted with our issues. issue was swiftly resolved
  • April 2026
    Matter solved in good time. Would be 5 stars if there was a representative from Inflection Point on site as it usual for a Wednesday.

    Jo F.

    Accountant · Renewables

    View on Trustpilot
  • March 2026
    Joe did a great job and got done what was needed, expeditiously.

    Jonathan

    Investment Manager · Renewables

    View on Trustpilot
  • March 2026
    Fast, efficient and worked first time.

    Jason G.

    Manufacturing

    View on Trustpilot
  • March 2026
    Great service and people, I have found working with Inflection Point an absolute joy as they respond to queries promptly and work hard to resolve any issues as effectively and quickly as possible.

    Nia

    Project Manager · Social Housing

    View on Trustpilot
  • March 2026
    Joe is always very helpful. He is very patient, and talks me through everything that he is doing. Great service!!

    Matt H.

    Construction

    View on Trustpilot
  • February 2026
    Didn't give up trying to contact me after I had put in an IT ticket and was busy in meetings. Was helpful and knowledgeable. Helped solve my issues

    Melanie

    Communications & Marketing Officer · Social Housing

    View on Trustpilot
  • February 2026
    Superb support , patient and understanding

    Linden W.

    Construction

    View on Trustpilot
  • February 2026
    Quick response, really informative and offered alternatives to solve the issue and make working easier

    Linda C.

    Business Applications Developer · Social Housing

    View on Trustpilot
  • February 2026
    I always have a great experience with Inflection Point. They answer quickly and are consistently helpful. Josh assisted me this time, and he resolved my issue promptly and professionally.
  • February 2026
    Excellent service, I was hacked and they were on it before I was

    Penny

    Healthcare

    View on Trustpilot
  • February 2026
    Super responsive!

    Kelly T.

    Professional Services (HR)

    View on Trustpilot
  • February 2026
    Simple question, but beyond my ability, with a quick fix. Thank you!

    Charlie V.

    Healthcare

    View on Trustpilot
  • January 2026
    operatives very knowledgeable on the subject and issue sorted out quickly and efficiently

    MR M.

    Site Manager · Renewables

    View on Trustpilot
  • January 2026
    Easily completed and responded to.

    Lisa

    Governance and Risk Manager · Social Housing

    View on Trustpilot
  • January 2026
    Easy interface and problem resolved swiftly

    Paul

    International Sales Manager · Fin Tech

    View on Trustpilot
  • December 2025
    The trouble-shooting staff (Joe/Josh/Paul) are all very polite, knowledgeable and efficient, answer calls/call back very quickly and are good to work with. Couldn't ask for more.

    Andrew

    Accountancy

    View on Trustpilot
  • December 2025
    Joe replied promptly and solved the issue quickly.

    Irena

    Sales Executive · Energy

    View on Trustpilot
  • December 2025
    Really fast, helpful service

    Bethwalker

    Senior Therapeutic Coordinator · Charity

    View on Trustpilot
  • October 2025
    Super responsive and a great customer experience from Josh.

    Abibilton

    Professional Services (HR)

    View on Trustpilot
  • October 2025
    Responsive, automated tickets delivered to inbox (so you know what you were asking about). Good reply times, call back feature.

    John B.

    Systems Coordinator · Charity

    View on Trustpilot
  • October 2025
    Expeditive, fast, prompt, great communication

    Goran

    Lead Cable Engineer · Renewables

    View on Trustpilot
  • September 2025
    Swift response to my phone call about diminished storage capacity on my laptop. Problem rapidly identified using a storage analysis app. Issue was multiple Google Chrome downloads over four years. Rapidly sorted by deleting all bar latest four - freeing up 105 GB of storage. Great work.

    Leslie B.

    Marketing

    View on Trustpilot
  • September 2025
    Josh was very prompt with his actions to help me. Thank you!

    Alex P.

    CAD Design Engineer · Renewables

    View on Trustpilot
  • September 2025
    Joe was able rectify my issue very quickly. Thanks you Joe

    Sanjay

    Insurance

    View on Trustpilot
  • September 2025
    The service as always was excellent. Fast response on the phone and someone very capable who was able to access my computer and sort out my hitch. Thank you Inflection Point for your support.

    Claire C.

    Education

    View on Trustpilot
  • August 2025
    Speed of response and accuracy. Thank you!

    Jo F.

    Accountant · Renewables

    View on Trustpilot
  • July 2025
    Friendly efficient service

    Tina G.

    Finance Director · Renewables

    View on Trustpilot
  • July 2025
    Great experience. The team couldn't identify the problem immediately but persevered and called back when they said they would and got it fixed.

    Felicia L.

    Social Enterprise

    View on Trustpilot
  • July 2025
    Always very polite and helpful even with the most frustrating of issues! Try to resolve as promptly as they can and can be contacted easily if needed.

    Jackie

    Recruitment

    View on Trustpilot
  • July 2025
    very quick response, and rapid resolution to my issues

    Mike W.

    Senior Authorised Person · Renewables

    View on Trustpilot
  • July 2025
    Took 18 days from raising a ticket to them ordering a new laptop, for a clearly faulty laptop. I had to chase 3 times during that time, with a laptop that kept shutting down over 20 times a day.

    FF

    Green Energy

    View on Trustpilot
  • June 2025
    The services provided by this company are literally the bedrock of ours. The team is amazing, they go the extra mile and make our lives easier. Wouldn't be without them.

    Twillmott

    Managing Director · Medical Comms

    View on Trustpilot
  • June 2025
    They replied quickly each time. There was a bit of confusion, messages weren't passed over and se it took a few days and a few emails from me to sort out the problem.

    Laura C.

    Fundraising Manager · Charity

    View on Trustpilot
  • June 2025
    Problem resolved itself by the time I spoke to Inflection, but Josh was still pleasant :-)

    Apurves

    Insurance

    View on Trustpilot
  • June 2025
    I had a brilliant experience, Joe was super helpful. Excellent support.

    Paul G.

    Renewables

    View on Trustpilot
  • May 2025
    No response at all on Friday and issue eventually resolved by Nigel, not Inflection Point!
  • May 2025
    Quick response Joe checked solutions to my request. It did reset and resolve itself. I received a quick response when I logged a further query on another issue.

    Sarah L.

    SHEQ Administrator · Renewables

    View on Trustpilot
  • May 2025
    Great service, speedy response to my ticket

    Benpaulden

    Senior Visit Coordinator · Charity

    View on Trustpilot
  • May 2025
    incredibly quick response

    Dmarriott

    Recruitment

    View on Trustpilot
  • May 2025
    Helpful and found the issue straight away Well done Josh

    Paramount

    Manufacturing

    View on Trustpilot
  • May 2025
    We have to say that the guys and gals at Inflection Point are simply amazing 🤩 In the back drop of a recent spate of cyber attacks on big business, we feel so safe and secure in their hands. If there is ever an incident of any sort, they are straight on it and resolve any other IT support requirements quickly and without any fuss. 🔒❤️ They are always professional, courteous and with proactive and reactive communication when needed. All of that means that our wonderful clients are safe in our too. We couldn't recommend Inflection Point enough - THANKS TEAM 👏

    customer

    Manufacturing

    View on Trustpilot
  • April 2025
    Fast availability over the phone and solved the case quickly.

    Marcus

    Business Services

    View on Trustpilot
  • April 2025
    The biscuits my colleague gave me afterwards were really tasty, The chap on the phone whose name might have been Jamie but I can't recall. He laughed at my daftness, which was nice. Very helpful and patient. The biscuits were Nutella flavoured; just what I needed after hard days computing. Jamie was kind and helped me over the phone, without him I would have been lost. (Metaphorically of course. I'm sat at my desk, I know where I am.) Seriously, Inflection Point are wonderful and really know there stuff, especially where computers and Prog Rock are concerned. They helped me set up a new laptop and previously have suggested King Crimson albums which I have thoroughly enjoyed. So thank you once again Inception Point for saving the day, along with my folders. All the best, for the future, which will after all (or should that be ai) be digital, I'm sure. Yours, M.

    Martin

    Training & Compliance Manager · Healthcare

    View on Trustpilot
  • March 2025
    Swift response

    Alex P.

    CAD Design Engineer · Renewables

    View on Trustpilot
  • March 2025
    Quick responses, and great service. Can't do enough to help! Thanks!

    Sarahm

    Sessional Worker · Charity

    View on Trustpilot
  • March 2025
    prompt and efficient service identified and resolved the issue

    Mr S.

    Financial Services

    View on Trustpilot
  • March 2025
    Quick response, informative answers and problem solved! Excellent Customer Service - thank you!

    Doug S.

    Medical Equipment

    View on Trustpilot
  • March 2025
    Fast and helpful response.

    James L.

    Fin Tech

    View on Trustpilot
  • March 2025
    Great work problem solved nicely

    Vivek K.

    Medical Comms

    View on Trustpilot
  • March 2025
    Had a new laptop that needed setting up remotely. Josh at Inflection Point sorted it out in no time and got me up and running quickly. Great service guys as always!!

    Lea

    Telemarketing

    View on Trustpilot
  • March 2025
    All info provided within a decent timeframe

    Cburrows

    Recruitment

    View on Trustpilot
  • March 2025
    Quick and speedy resolution

    Karen M.

    Insurance

    View on Trustpilot
  • February 2025
    Always been very helpful and polite
  • February 2025
    The positive atitude, respect and interest in being suportive and solution oriented/focus ASAP was paramount to a great service.

    Manuel L.

    Green Energy

    View on Trustpilot
  • February 2025
    always helpful

    Subhan

    Facilities Coordinator · Financial Services

    View on Trustpilot
  • February 2025
    Needed access to a shared account. Didn't know how to do this, but really simple when you know how! Problem solved: thanks Josh!

    Charlie V.

    Healthcare

    View on Trustpilot
  • February 2025
    Josh was extremely helpful, knowledgeable and good to work with. He resolved the issues.

    Andrew

    Accountancy

    View on Trustpilot
  • February 2025
    Reactive team for support, with expected results.

    Augustin

    Business Services

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  • January 2025
    Friendly, efficient and excellent service every time. Always go the extra mile to sort any issues.

    Sbates

    Medical Comms

    View on Trustpilot
  • January 2025
    Response was the next day, and very polite and fixed the issue straight away.

    Gail C.

    PA · Contact Centre

    View on Trustpilot
  • January 2025
    Excellent communication and rapid turn around time

    Matt H.

    Product and Marketing Director · Legal

    View on Trustpilot
  • January 2025
    Very good and very quick!

    Nadine C.

    Healthcare

    View on Trustpilot
  • January 2025
    Issue resolved fast

    Evangelia A.

    Head of Back Office · Fin Tech

    View on Trustpilot
  • January 2025
    I got my issue sorted out quickly

    Jacqueline W.

    Legal

    View on Trustpilot
  • December 2024
    Swift, issue explained and sorted.

    Anton

    Visit Coordinator · Charity

    View on Trustpilot
  • December 2024
    Had a few issues getting connected but did get a call back despite being cut off a couple of times. Thanks for sorting my Monday morning computer blues! Increased now from 4 to 5 stars as Inflection have corrected the problems and dealt with issues in a swift manner.

    Nicola

    Insurance

    View on Trustpilot
  • December 2024
    Quick and effective fix, thanks Josh
  • December 2024
    It was very professional and quick

    Maximilian B.

    Business Services

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  • November 2024
    Excellent service.Clear, concise easy to follow instructions. Friendly and professional manner

    Mrs G.

    Healthcare

    View on Trustpilot
  • November 2024
    Really quick turnaound times, polite and professional

    Cat

    Sales Relationship Manager · Financial Services

    View on Trustpilot
  • November 2024
    Great customer service, really helpful!

    Rachel

    Insurance

    View on Trustpilot
  • November 2024
    Issue was successfully resolved

    George E.

    CCO · Software Development

    View on Trustpilot
  • November 2024
    Very quick response and resolution

    Simon L.

    Community Care

    View on Trustpilot
  • October 2024
    Very prompt response and resolution to enquiry

    ENTRUST

    Healthcare

    View on Trustpilot
  • October 2024
    I have been working with Inflection Point for a few years now and they have always provided a 5 star service. they are responsive and communicate well.

    Piers W.

    Procurement

    View on Trustpilot
  • October 2024
    Joe and Paul are very helpful and have some "extra tipps" to help too!

    Marcus

    Business Services

    View on Trustpilot
  • September 2024
    Very friendly member of staff who dealt with the issue quickly.

    Simon

    Tree Surgery

    View on Trustpilot
  • September 2024
    Super quick to respond to request and quick to resolve issue - back online and working within minutes. Thanks team!

    Caz B.

    Professional Services (HR)

    View on Trustpilot
  • September 2024
    Very good staff and helpful with onboarding
  • August 2024
    Issue resolved quickly and efficiently. Mailbox relicensed and reactivated with no drama!

    Euro S.

    Education

    View on Trustpilot
  • August 2024
    Quick and reliable

    Nicolas

    Accountancy

    View on Trustpilot
  • July 2024
    I received a prompt and professional service. My problem was resolved very quickly.

    Claire

    Education

    View on Trustpilot
  • July 2024
    Prompt response on the phone and quickly resolved the issue in just a few minutes. The open/ closed ticket email alerts are helpful, and personalised. Also, great hold music!

    Josh

    Renewables

    View on Trustpilot
  • July 2024
    Joe was very good, explained everything well and was a pleasure to deal with. Set up my new laptop and transferred apps from my old laptop without hassle. He sorted the problem that I had with installing Teams and the process took less than 20 minutes.

    Kevin J.

    Financial Services

    View on Trustpilot
  • June 2024
    Problem quickly resolved, friendly agent (Josh)

    Liz H.

    Senior Management Accountant · Fin Tech

    View on Trustpilot
  • June 2024
    Joe was very helpful and professional during our phone call.

    Michal

    Chemicals Tech

    View on Trustpilot
  • May 2024
    James was very helpful and has fixed my issues that I was having with my emails

    Subhan

    Facilities Coordinator · Financial Services

    View on Trustpilot
  • May 2024
    Always there on the phone and able to help immediately.

    Laura C.

    Fundraising Manager · Charity

    View on Trustpilot
  • May 2024
    Response times could do with being quicker. Stable workforce helps build meaningful relationships with the end user. Face to face working helps build trust

    Darryl H.

    Managing Director · Construction

    View on Trustpilot
  • May 2024
    Thank you - quick and efficient!

    Lizzi

    Social Enterprise

    View on Trustpilot
  • May 2024
    Knowledgable team

    Tracy

    Managing Director · Medical Comms

    View on Trustpilot
  • May 2024
    Always helpful and friendly, but most importantly, knowledgeable. The team are always happy to work with us, to tailor their support around the needs of our the business and go above and beyond, where possible, to guarantee customer satisfaction. Keep up the good work :)

    Liz

    IT Manager | Data Protection Officer · Healthcare

    View on Trustpilot
  • May 2024
    Responsive and helpful.

    Matthew

    Charity

    View on Trustpilot
  • April 2024
    Issue resolved smoothly and quickly

    Mehak

    Green Energy

    View on Trustpilot
  • April 2024
    Easy & fast resolution

    Paul

    International Sales Manager · Fin Tech

    View on Trustpilot
  • April 2024
    Very helpful staff and easy to get a hold of. Wonderful IT experience from start to finish!

    Rachel D.

    Healthcare

    View on Trustpilot
  • March 2024
    Friendly communication and went above and beyond my initial request for help by offering additional support. Highly recommended.

    Samardin

    Senior Impact Manager · Charity

    View on Trustpilot
  • March 2024
    A very quick response that fully resolved my issue.

    Michael

    Professional Services

    View on Trustpilot
  • March 2024
    Josh was quick and helpful

    Isa

    Professional Services (HR)

    View on Trustpilot
  • March 2024
    Very helpful and patient support with my Laptop transfer of data etc.

    Simon

    Accountancy

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  • March 2024
    I can't speak highly enough of Inflection Point. We've worked with them for 18 months now, they've established our IT systems and offered counsel on how to scale things as we grow. They always go the extra mile to solve IT issues and are very responsive. I genuinely see our relationship as a partnership rather than a client/supplier one.

    Lottie

    Medical Comms

    View on Trustpilot
  • March 2024
    Very helpful and got the problem solved and very friendly thank you :)

    Steph

    Training and Education Assistant · Healthcare

    View on Trustpilot
  • March 2024
    Fast service
  • March 2024
    Duncan's service, knowledge and attitude were excellent.

    Martin

    Training & Compliance Manager · Healthcare

    View on Trustpilot
  • February 2024
    Joe was very helpful and patient considering the amount of issues he had to solve to set up the laptop, very appreciated

    Jaquie

    Medical Comms

    View on Trustpilot
  • February 2024
    speedy fix and responsive

    Ami B.

    Fin Tech

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  • February 2024
    Just all round EXCELLENT SERVICE 👏 Every one in the team are personable, experienced and knowledgeable 🎓 The onboarding process is slick and professional and it's so reassuring to us and our clients that we are protected and served by the very best team and applications. THANK YOU Inflection Point 👍
  • February 2024
    Paul and Nick have been great in helping getting our laptops and phones set up.

    Diane

    Financial Services

    View on Trustpilot
  • February 2024
    Very quick response. Thank you !
  • February 2024
    Super helpful, the team guided us through the onboarding really well. Everything was clear and the team already feel supported with all of their IT queries.

    Hannah

    Operations Manager · Social Enterprise

    View on Trustpilot
  • January 2024
    Job well done. Thanks chaps.

    Simon H.

    Recruitment

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  • January 2024
    Managed to solve the issue I had, which was updating an old laptop so that it was useable. But did not call on one occasion when they said they would, which delayed setting up the new laptop and thus my work

    Ruth H.

    Crime & Justice

    View on Trustpilot
  • January 2024
    Excellent service

    Gail C.

    PA · Contact Centre

    View on Trustpilot
  • January 2024
    Joe helped solve a problem with my Google account on my Mac. Fast, friendly and successful.

    Leslie B.

    Marketing

    View on Trustpilot
  • January 2024
    Quick, helpful - and I wasn't made to feel like an idiot !

    Jon

    Crime & Justice

    View on Trustpilot
  • January 2024
    Great service,really nice chatty guy who was also pretty chilled and relaxed,very impressed and Josh needs a pat on the back
  • December 2023
    Excellent on-boarding process to confirm needs, users etc.

    Colin

    Education

    View on Trustpilot
  • December 2023
    Issue was sorted within two hours. Just one suggestion: I received a message that the "request was resolved" (installation of a small tool), but not actually an explicit statement like "we have installed a tool to unpack .7z files and you can find it here... or now unpack them"

    Marcus

    Business Services

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  • December 2023
    Thanks - quick and efficient

    Amber

    Crime & Justice

    View on Trustpilot
  • December 2023
    Prompt service, very helpful tips to solve an IT issue I was having

    Alex S.

    Crime & Justice

    View on Trustpilot
  • December 2023
    Competent and quick 👍

    Mollie

    Software Development

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  • December 2023
    problem solved

    Augustin

    Business Services

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  • November 2023
    Josh did a great job!

    Priya

    Social Enterprise

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  • November 2023
    We've been using Inflection Point as our MSP for six months now, and as well as significantly upgrading our infrastructure to enable us to meet infosec onboarding requirements with our clients, any IT issues we have across the teams are handled very effectively and efficiently. We cannot recommend them highly enough as a MSP partner, both on a tactical level and also strategically as they help us transform as we grow.

    Russ

    Data & Analytics

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  • November 2023
    A totally seemless transition from our old provider with great communication throughout
  • November 2023
    Quick and friendly service
  • November 2023
    Duncan was extremely helpful and got quite a conundrum of an issue resolved.

    Nadine

    Construction

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  • October 2023
    Great service. Thank you!

    Nicola B.

    Education

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  • September 2023
    It's such a pleasure working with Inflection Point. As a start-up we bought them on board very early in the process to make sure we were set up in the best possible way. They have established systems for us that are intuitive and very secure. The helpdesk is responsive and they have gone out of their way to help us in every way possible. I have no hesitation in recommending the team. Special thanks go to Iain and Duncan who have always gone above and beyond for us!

    Lottie

    Medical Comms

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  • September 2023
    Simply brilliant service and first rate people

    Andrew

    Ecommerce

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  • September 2023
    Our move to Inflection Point just over 18 months ago has been one of our best decisions. Sure they provide us with our 365 licenses and 24/7 support but more importantly they have become a real "growth partner" helping us devise our IT strategy and maximise productivity & efficiency via our various software licenses. We have no hesitation in recommending them to our clients.

    Chris

    Business Services

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  • September 2023
    Fantastic Customer service taking time to walk me through my options and right size the solution for my needs.

    Piers W.

    Managing Director · Procurement

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  • June 2021
    Fast effective response. Thank you
  • June 2021
    We've worked with Inflection Point for many years now and love the ease of being able to raise any issues we have with the confidence in knowing they will sort them in a timely manner. Paul and Joe in particular were instrumental in our office move, new system install and are always available to give us detailed, knowledgeable advice.

    Natalie

    Ecommerce

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  • June 2021
    I've been a very satisfied user of Inflection Point's services since their inception. It doesn't matter what kind of question I ask or situation that needs fixing, the right person is assigned. Without fail, every one of the consultants that I have had contact with has been highly knowledgeable, capable and personable. I am based overseas and their remote assistance capabilities are both superb and invaluable. I recommend them frequently.
  • June 2021
    My company has been supported by Inflection Point for several years and we rely on their support for our vital email systems. they understand our needs and care for our requirements. We have been delighted with their support.
  • June 2021
    Having been involved with these guys since 2008 we could not be more satisfied with the level of service and support they have provided us since day one. They have completed full system upgrades on more than one occasion over the years, networking our branches together, assisting and supporting us every step of the way without issue. The service is superb.

    Joanne B.

    Legal

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  • May 2021
    Fabulous experience with this firm. They consistently go the extra mike to ensure our requirements are met. Simply brilliant - thoroughly recommended

    Andrew

    Managing Director · Marketing

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  • May 2021
    Inflection Point have been supporting our business for years and have helped us through our growth and infrastructure changes efficiently and professionally. Highly recommended!

    Quentin

    Ecommerce

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  • May 2021
    We use Inflection point as our IT support partners, and have done so for just under 12 months. Up to now they have been nothing short of exemplary! I'd like to say a special thanks to Rob Devereux, who worked through the night to get our systems back online following a massive hardware failure. They definitely get my recommendation!

    Phil D.

    Managing Director · Ecommerce

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  • May 2021
    My experience with Inflection Point has been very positive from day 1. They have helped us put in place good internet/email security tools and have been an invaluable support during lockdown. We will be embarking on an IT review programme shortly and I know we will be able to count on Inflection Point to provide excellent support during this process.

    Victoria

    Financial Services

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