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Have you downloaded Zoom… or is it malware?
Cyber Security Services 11 October 2022 3 min read Verified 6 May 2026

Have you downloaded Zoom… or is it malware?

I

Iain Godding

Owner / Founder / Managing Director

Table Of Contents Have you downloaded Zoom… or is it malware? Zoom is one of the first names that come to mind when thinking about remote working tools and online chatting. As a result of its popularity, cybercriminals have gained access to it. The thieves are using the name of the company to

Table Of Contents

Have you downloaded Zoom… or is it malware?

Zoom is one of the first names that come to mind when thinking about remote working tools and online chatting.As a result of its popularity, cybercriminals have gained access to it. The thieves are using the name of the company to steal sensitive information.Researchers have discovered several convincing-looking download sites. These are fakes. Fake Zoom software will often get bundled with ‘information stealers’ and other malware or malicious software designed to tempt you to download and install it.Using one of these sites mistakenly thinking that you are downloading Zoom updates puts your sensitive data at risk. These could include your banking information, passwords, or browsing history.Some hackers can even steal multi-factor authentication details. Cybercriminals could access data that is sensitive as a result.On the dark web, these ‘stealer logs’ are also available for purchase by criminals, who can use them to infiltrate business networks.Every piece of data you store becomes a target once a cybercriminal gains access to your network. Data theft or ransomware attacks can be highly damaging in extreme cases.To prevent being taken advantage of by these fake websites, here are a few simple steps you can take:

  • You must double-check the website address you are on before downloading Zoom (or any other application). Is it what you were expecting? For example, if you click an email to get to that site, are you 100% sure it’s from a genuine company?
  • Examine the rest of the web page to see if there are any mistakes or strange layouts.
  • Updating your antivirus software and suspicious scanning downloads regularly will prevent malware from entering your system.
  • Make sure your business follows this advice.

Get in touch with Inflection Point if you need help or advice to protect your business from malware and other security threats.

Frequently Asked Questions

Is Zoom still relevant for business in 2026?

Yes. While Microsoft Teams dominates for Microsoft 365 users, Zoom remains popular for: cross-organisation meetings (works with anyone); superior video quality for large meetings; webinars and events; and organisations not using Microsoft 365. It's a mature, reliable platform.

How does Zoom compare to Microsoft Teams?

Teams: best for Microsoft 365 organisations, combines chat/calls/meetings/files. Zoom: superior for external meetings, webinars, and when you need just video. Many businesses use both: Teams internally, Zoom for external meetings where attendees already have it installed.

What's included in free Zoom vs paid?

Free: 40-minute group meetings, 100 participants, unlimited 1:1 meetings. Paid (Pro): unlimited meeting duration, 100 participants, recording, reporting. Business: 300 participants, admin features, single sign-on. Enterprise: 500+ participants, unlimited cloud storage. Most SMEs need Pro at minimum.

Is Zoom secure for business use?

Zoom has significantly improved security since 2020. Current features: end-to-end encryption available, waiting rooms, passcodes, authentication options, and compliance certifications. Configure security features properly; don't rely on defaults. For sensitive meetings, use waiting rooms and passcodes.

Should we use Zoom Phone for business telephony?

Zoom Phone is a capable VoIP solution, particularly for heavy Zoom users. It integrates calling into the Zoom experience. Compare with Teams Phone (better for M365 users) and dedicated UCaaS (potentially more phone features). Choice depends on existing technology and specific needs.

Sources

  1. Zoom. Zoom for Business
  2. Gartner. Video Conferencing Market
  3. TechRadar. Business Video Conferencing Guide
  4. National Cyber Security Centre. Video Conferencing Security

Written by

Iain Godding

Owner / Founder / Managing Director

Iain has over 25 years’ experience delivering large-scale technology programmes across public and private sectors. As our MD he brings this enterprise-grade IT expertise to SMEs in the South West in a way that’s accessible, scalable, and commercially valuable. A champion of innovation, he’s at the forefront of applying AI and automation to help clients streamline operations, improve decision-making, and unlock new value. Iain has built a culture that prioritises innovation, service excellence, and long-term client partnerships, helping businesses of all sizes achieve more with technology. Outside work, Iain advises growing businesses as a board member and non-executive director.

View all posts by Iain

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