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Key Points about Managed IT Services in London – 2022

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Key Points about Managed IT Services in London – 2022

Managed IT Services in London

Every business is going to require some level of management when it comes to their IT systems. From networks to devices, all of it is relied on to keep a business moving. However, many businesses don’t have the money, talent or time to manage it in-house. This is where managed IT services in London can help to make a difference.

Managed IT services in London

Benefits of Managed IT Services in London

Through a managed service provider in London, you can take advantage of many benefits of IT support London when compared to taking care of it in-house.

When they choose to use a support provider, they will have greater understanding of their expenditure on IT, giving them the scope to focus on other areas of the business. Furthermore, managed IT services in London will also benefit from Improved cybersecurity and they will also adhere to all relevant standards, ensuring they follow all regulations.

Along with this, IT support in London will also keep systems updated ensuring that they run smoothly and efficiently.

More definitions for managed IT services in London

There are several definitions that might be used for managed IT services in London, this includes:

Managed IT Services – This involves a range of services that are provided by a third party

Managed service provider (MSP) – This is an IT company that provides managed IT services for businesses. The aim is to support the IT needs of the business with a focus on ensuring that the business will remain protected.

Managed service and security provider (MSSP) – A MSSP will support businesses through a range of managed IT services in London. Their main focus is to support their IT needs while also offering an enhanced range of cybersecurity services such as endpoint protection, email filtering and firewalls. They will offer their protection around the clock to help reduce cybersecurity risks.

History of managed IT services

From the moment businesses took advantage of enterprise computing, managed IT services were focused on providing a service whereby computer systems were managed by an expert when there were problems. This meant that a technician was required to fix the problem. The technician might have also been the individual who installed or built the system. This technician might have come from a local IT shop as these were beginning to open up whereby they offered a range of services that were aimed at smaller clients.

However, as time went by, computers and networks became more established, especially as computer manufacturing grew to a significant scale. This meant that more of a focus had to be placed on constantly monitoring IT systems. It was time-consuming, labour intensive and expensive while it also needed to be reactive. As a result, small-scale technicians were then unable to provide their services on the scale that was required.

At the turn of the millennium, IT systems had become increasingly complex and cyber security risks had increased and that meant that there was a need for greater support and that is where managed IT services emerged.

As a result, businesses started to rely on their chosen managed service provider to manage their systems. A proactive approach was required as this enabled them to keep on top of maintenance, monitoring, upgrades and regular issues, enabling them to prevent problems before they happened. The introduction of automation meant that internet capabilities and cloud computing changed the way in which an IT support services company provided their services. Managed IT services in London allowed remote monitoring as well as issue resolution, making processes more efficient while reducing resources.

Businesses were able to do more as they became more efficient and downtime was minimised. Therefore, managed IT services in London have now become an integral part of running a business securely and efficiently.

Managed IT services tools for MSPs

Managed Service Providers use their knowledge and expertise to solve a range of problems. However, IT management is time-consuming which means that they are now adopting a range of modern processes, tools and software to offer more services efficiently. There is software available to automate processes, making it possible for managed service providers to remain organised. This can include project management through to help desk services and cyber security.

There are many other tools that enable them to offer their services around the clock and these tools make it possible to identify and fix issues before they become a problem. Furthermore, they help to keep data safe and secure while many problems can be fixed remotely. With all of these tools, it means that a managed service provider can keep costs down and offer an enhanced service. This means that they can do a lot of work after hours and throughout the day to keep systems running efficiently.

The managed IT services in London model

The services offered by a managed service provider will come at a fixed rate but they will be offered at different levels. This makes it easier for businesses to identify what they require based on their needs and their budget. So, the service that is offered will be specified by the service level agreement. As a result, clients will only pay for the services that they require and they can add or remove services based on their changing needs and demand.

Along with this, businesses will also pay for other services such as remote services which might include remote monitoring, help desk and backup and disaster recovery. These services become an essential cost and one of the core functions of a business as opposed to paying additional costs that are added as and when problems arise. As a result, managed service providers make it possible for businesses to run more efficiently.

Additionally, a managed service provider does not mean that in-house professionals are obsolete. In fact, they can work alongside each other and build a healthy working relationship that helps the business to thrive. What this means is that certain tasks can be taken on by the managed service provider, enabling the in-house technician to focus on other areas.


It is clear to see that managed IT services in London are an integral part of any modern business in and around London. They make sure that their systems are running correctly, they can handle problems before they arise and can help businesses to operate more efficiently.

If you are looking for a managed service provider, Inflection Point has the ability to take care of your needs with our wide range of services.