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Inflection Point

Construction

Snape Group
How Inflection Point became trusted IT advisers to an established construction firm

Darryl Hawkins, MD, Snape Constructing

50+

Years of company history

3

Years of partnership

Multi-site

Offices supported

With a 50-year history, Snape Group is a well-established construction firm in the South West. Made up of several companies including Snape Contracting, they turn over tens of millions of pounds each year, covering an area from Birmingham to North Somerset and across to Oxford.

Time for a change

"We had been served by our previous IT company for about ten years. I knew it had gone stale when I tried to reach out for them to discuss future planning and the communication back was just not there."

"So I decided to look for a new supplier and commission an IT review to help us plan the way forward. I knew of Iain Godding, the MD of Inflection Point, and invited him to lead the review."

"We were impressed by his insight and energy, and also the vision he provided of a proactive IT consultancy who get the day-to-day stuff done well, but are also there to advise."

"It was never about price. It was the responsiveness, enthusiasm and proactiveness that were the drivers of our change."

Strategic input from day one

"There is a degree of complexity to our business. We have multiple offices over a large territory; we have many staff; we use specialist software. Add to this that, for any business, technology is always changing."

"Inflection Point took the time to fully understand our business and its specific needs. This is critical in construction where the technology requirements can be very different from a typical office environment."

Understanding construction

"What stands out about Inflection Point is their willingness to learn about our sector. They don't just apply a one-size-fits-all approach — they understand that construction businesses operate differently, with teams across multiple sites, specialist project management software, and the need for reliable connectivity in sometimes challenging environments."

A trusted adviser

"Three years in, Inflection Point are trusted advisers to Snape Group. They handle our day-to-day IT support across all our offices, but more importantly they are there to help us plan strategically for the future."

"The relationship has grown beyond what we originally envisaged. We now rely on them not just for fixing problems but for helping us think about how technology can give us a competitive advantage in the construction sector."

How Inflection Point helped Snape Group

  • Full IT review and strategic roadmap for construction operations
  • Supporting multiple offices across the South West and Midlands
  • Specialist construction software support and integration
  • Proactive day-to-day IT management and helpdesk
  • Strategic development and technology planning
  • Understanding the unique needs of construction businesses
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