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5 critical things to look for in a Microsoft Office 365 migration partner

3 Min
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5 critical things to look for in a Microsoft Office 365 migration partner

In today's rapidly evolving digital landscape, businesses are increasingly turning to cloud-based solutions like Microsoft Office 365 to enhance productivity and streamline operations.

However, moving to Office 365 can be a complex and daunting process. Ensuring a smooth transition is crucial, and finding a reliable and skilled Microsoft Office 365 migration partner is an important step.

So, if you’re planning a move to Microsoft Office 365, join us as we explore five critical factors that come into play when selecting a company to help with your Microsoft Office 365 migration.

5 things to look for in a Microsoft Office 365 migration partner

1. Expertise and experience

One of the first things to look for in a partner is their expertise and experience migrating businesses to Office 365. A competent IT solutions company should have a proven track record of successful migrations, preferably with a diverse range of clients across various industries.

Your new partner should possess in-depth knowledge of the Office 365 platform, its capabilities, and potential challenges that may arise during the migration process. You need someone on your side to help you troubleshoot, but they should also anticipate what could go wrong, so they’re ready to help you every step of the way.

Partnering with an experienced provider provides a wealth of insights, best practices, and lessons learned from previous projects, ensuring a positive migration experience.

2. A comprehensive migration strategy

A successful Office 365 migration requires careful planning and execution, so it’s vital to look for a partner that will provide you with a comprehensive migration strategy tailored to your business needs.

Your migration partner should thoroughly assess your current IT infrastructure, identifying potential compatibility issues, data requirements, and security considerations.

Ask them to provide a clear roadmap that outlines the migration phases, timelines, and deliverables. A well-defined strategy means your migration will be well-managed, minimising disruption to your day-to-day operations and maximising the many benefits of utilising Office 365.

Remember, when planning such a massive move, preparation is everything, so you should aim to choose a partner that can show you how well they prepare prior to strategy execution. Ask them if you can see their plan before they put it into action. Trust us; you'll be happy you did!

3. Security and compliance expertise

Data security and compliance are critical considerations when migrating to a cloud-based solution. As such, your migration partner should deeply understand security best practices and compliance regulations relevant to your industry.

Robust security measures are a must-have to safeguard your data during the migration process and beyond, so look for partners offering encryption, multi-factor authentication, data loss prevention, and continuous monitoring to protect sensitive information. Your new partner must also adhere to industry-specific compliance standards, such as HIPAA or GDPR, to avoid potential legal and regulatory issues.

Remember, security is non-negotiable – so don't hesitate to ask for proof regarding your potential partners and how they've successfully implemented security features and compliance measures for past clients.

4. Ongoing support and training

Migrating to Office 365 is not just about the initial transition; it also involves adapting to the new platform and its features. A reliable migration partner should offer exhaustive post-migration support and training to help your employees make the most of Office 365.

This support process could include user adoption training, knowledge transfer sessions, and ongoing technical support to address any issues or questions that may arise. By partnering with a provider that offers continuous support, you can ensure a smooth transition and empower your staff to use Office 365 effectively, ultimately improving productivity and collaboration within your organisation.

In short, your partner shouldn't quit on you when the migration itself is over. If they can't showcase ongoing support, you need to move on to the next company in line!

5. Scalability and future readiness

As your business grows and evolves, your technology requirements will change – so when selecting a migration partner, consider their ability to support your future needs and scalability.

A reliable IT company should have the flexibility and expertise to accommodate your changing IT landscape, whether it involves integrating additional third-party applications, expanding user licenses, or implementing advanced Office 365 features.

By partnering with a forward-thinking provider, you can future-proof your investment and ensure that your Office 365 migration aligns with your long-term business objectives. Not only does this make the move more than worth it in the end, but it ensures that you can continue to see growth without finding your business back at square one.

Find your migration partner with Inflection Point

Working with a company that suits your goals, vision, and needs is crucial for a successful Microsoft Office 365 migration.

By considering the expertise and experience of the partner, the comprehensiveness of their migration strategy, their security and compliance expertise, their ongoing support and training offerings, and their scalability and future readiness, you can make an informed decision.

Inflection Point promises a smooth and secure transition but also empowers your organisation to unlock the full potential of Office 365. We'll help you drive productivity and collaboration in every company department – so contact us today to get started!